The Pastoral Care of Tertiary and International Learners Code of Practice 2021 (the Code) sets out Feats role and responsibilities in ensuring the wellbeing and safety of learners. The Code came into effect in January 2022 and builds on and replaces the previous Codes.
An English version of the code is available at
| nzqa_pastoral-care-code-of-practice_english.pdf |
A Te Reo Māori version of the code is available at
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Feats Pastoral Care Code of Practice and Procedures
Complaints about Feats Compliance with the Code
The Code details a pathway for learners/clients to raise concerns about Feats compliance with the Code. In the first instance, learners/clients are expected to raise their concerns directly with Feats through the complaints procedures process at:
Feats Review of the Code
As a requirement of the Code, Feats will undertake periodic reviews to assess how well it is meeting the Code's outcomes. Copies of the self-reviews are available by clicking the link below.
As a requirement of the Code, Feats will undertake periodic reviews to assess how well it is meeting the Code's outcomes. Copies of the self-reviews are available by clicking the link below.
